Privacy Policy

Effective Date: April 2026

Plumbing Call Flow, a service of Ira Blatt and Associates ("we", "our", or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

• Name and phone number submitted through our website forms
• Information related to your service request or inquiry
• Call-related information provided during interactions with our AI call handling system
• Basic website usage data (such as page visits) through standard analytics tools

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested information
• Deliver our call-handling and communication services
• Improve our services and customer experience
• Communicate with you regarding your request

3. SMS Communication

By submitting your phone number through our website, you consent to receive a one-time SMS message from Plumbing Call Flow containing the information you requested, such as a demo phone number or service details.

Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.

4. No Sharing of Mobile Information

We do not sell, rent, or share your personal information, including your mobile phone number or SMS opt-in data, with third parties or affiliates for marketing or promotional purposes.

Your information is used solely to provide the services or information you requested and to support your interaction with our business.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, including responding to inquiries and providing services, unless a longer retention period is required by law.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Plumbing Call Flow
A service of Ira Blatt and Associates
654 Stanford Ct
Merced, CA 95348
Email: support@plumbingcallflow.com
Phone: (877) 698-1388